// experience
~15 years of building software that scales
Key Projects at Slack/Salesforce
Agentforce AI Agents
Designed enterprise AI agents on AgentForce leveraging GenAI, prompt engineering, multi-modal models. 75% adoption in 4 weeks, 80K+ users.
GenAILLMSalesforceAPEX
Approvals Bot
Enterprise approval automation system automating 95% of sales approvals, reducing processing time by 85%. Being open-sourced.
Slack APIsSalesforceWebhooksPub-Sub
Amplify Bot
Framework for communication professionals to broadcast trusted information via DMs and channels with analytics and scheduling.
Slack SDKBlock KitAnalytics
Midas Lead Pass
Company-wide initiative integrating Slack and Salesforce for seamless cross-platform sales data flow. Built with Django, Slack Bolt.
DjangoSlack BoltLookerGoogle APIs
Enterprise Messaging Platform
Scalable messaging platform processing 10M+ messages daily with 100% adoption across 30+ business units.
PythonDistributed SystemsEnterprise
ACK - Channel Knowledge Agent
Intelligent Slack agent that auto-responds using curated knowledge base with vector embeddings. 200+ installations, 12K+ conversations in 2 weeks.
Data CloudVector EmbeddingsLLMRAG
Career Timeline
Oct 2022 – Mar 2025
Lead Software Engineer (LMTS)
Salesforce Inc.
San Francisco, CA
- Designed and deployed enterprise AI agents on AgentForce, leveraging GenAI and LLM-based automation. Achieved 75% adoption in 4 weeks for 80,000+ users.
- Architected scalable enterprise messaging platform processing millions of internal messages daily. 100% adoption across 30+ business units.
- Lead developer for Midas Lead Pass — company-wide Slack + Salesforce integration. Built with Django, Slack Bolt, and Slack API platform.
- Salesforce Accelerate 24 Graduate (Leadership Program).
Aug 2018 – Oct 2022
Senior Software Engineer (LMTS)
Slack Technologies Inc.
San Francisco, CA
- Designed and led enterprise approval automation system using Salesforce APIs, automating 95% of sales approvals and reducing processing time by 85%.
- Built workflow automation bots integrating Salesforce, Google, Workday, Workato, Greenhouse, Zoom, Duo, and Polly, reducing manual effort by 60%.
- Featured in Slack's official engineering blog: Unlocking Productivity with Custom Slack Bots, Approvals Bot: Deals 70% Faster, Midas Touch: 5000 Hours Saved
- Speaker at Dreamforce, TrailheadX, Workato Automate, Gartner Innovation Summit, and Frontiers.
May 2014 – Aug 2018
Senior Software Services Engineer
PayPal Inc.
San Jose, CA
- Architected large-scale negative test simulator for PayPal API platform, enabling testing for billions of API calls per month.
- Led development of Webhooks API platform, serving as POC for AliExpress, Samsung Pay, and Android Pay.
- Designed APIs/SDKs for PayPal Platform Services, Onboarding Services, and Application Lifecycle Management.
- Filed multiple patents with PayPal Innovation Lab. Six-time PayPal SPOT Award winner.
- Led initiatives in Augmented Reality (WebAR) & Blockchain/Cryptocurrency payments.
Apr 2016 – Dec 2016
Founder / Tech Advisor
Jarvis Technologies Inc.
Santa Clara, CA
- Won AngelHack Grand Prize, secured acceptance into AH Accelerator 16.
- Built AI-driven voice assistant MVP using Alexa platform, AWS Lambda, EC2.
- Pitched to investors and mentors at AngelHack Accelerator.
Jul 2013 – May 2014
Software Engineer
Shutterfly Inc.
San Francisco Bay Area, CA
- Developed RESTful API services for Shutterfly Digital Cards platform, enhancing backend scalability.
- Automated OMS integration across Shutterfly brands, built fulfillment request simulation tool.
- One of the first open-source contributors at Shutterfly, developing Mimo from internal hackathon.
2011 – 2013
Software Engineering Internships & TA
Shutterfly, Demand Media, USC
Los Angeles & Bay Area, CA
- Shutterfly: Web apps, reporting systems for Order Management System using PHP, MySQL, REST/SOAP APIs.
- Demand Media: Designed responsive UI architecture for Answerbag.com using MVC framework.
- USC: Built news aggregator integrating USC news via Yahoo Pipes API. Teaching Assistant for Prof. Ellis Horowitz.
- Decorrev: Built front-end & back-end features for fashion eCommerce platform.
Nov 2008 – Jun 2011
TCS
Senior Software Engineer
Tata Consultancy Services
New Delhi, India
- Developed & optimized application for Income Tax Dept (India) scaling to 50M+ users with high availability.
- Led PL/SQL development for Central Board of Direct Taxes project.
- Built automation solutions using PHP, XML, MySQL, and AJAX.
2007 – 2008
Lecturer & Intern
UPTU & HCL Technologies
India
- Taught C Programming & Data Structures to 60+ students at UP Technical University.
- HCL: Developed business web app using 3-tier ASP.NET & C# architecture.